| FREQUENTLY ASKED QUESTIONS
Can a person who has a debit card, but not a credit card, sign up as a member?
We accept all forms of VISA and MasterCard. Most debit cards and pre-paid debit cards can also be used in the place of a credit card and should work fine on our website. However, the card must say Visa or MasterCard on it.
I don't want to "sign up" for anything, but I love your jerky, must I be a member to buy some?
All of our products are available for purchase through any of our store owner sites. We also offer a Preferred Customer recurring monthly account for those who want to receive product each month without needing to place an order each time. Preferred Customers purchase at the Distributor price and receive discounted shipping on their monthly order. Retail customers can buy any of the products that a Preferred Customer can, but they must pay retail pricing for their products, while Preferred Customers can buy at the much lower "wholesale price".
How do I buy products at Retail?
Under the "Retail Shopping" link you may click on any of the products listed and view details on that specific flavor. On the details page click "add to cart". You will then have an opportunity to view your cart and proceed to the checkout screen.
What is the shelf life of your jerky?
Our products have a shelf life of 18 months. However, once the package has been opened you should consume it within 3 - 5 days due to minimal processing.
How long will it take for my website to be activated?
Your personal website is established instantly, and is made live for you to send to your friends and family and start building your organization. Once you submit the form the server builds your personal storefront and returns a link to your new store.
How long has Jerky Direct been in business?
Jerky Direct itself has been operating since June 1, 2004. Our parent company and founders have been in the jerky business for over 30 years.
How do I know if I am enrolling/enrolled under the right person?
We use your unique website address to tie distributors who sign up to you. On the enrollment form itself, at the top of the form in bold it says, "For your record you are about to enroll under Jane Doe of Somewhere, CA". If you have already enrolled and are not sure if you were placed under the correct person, your enroller is listed in your account manager as well.
What tools are in my account manager?
Distributors have access to many other features including personal info, website hits, website name, autoship information, orders, detailed commission reports, drillable downline reports, marketing tools, wholesale shopping cart, etc. You will be able to edit your account information and change your autoship order.
How long does it take to see my 'downline' after someone signs up?
Once someone has successfully processed an enrollment on your website they will instantly show up in your downline which is viewable in your account manager.
How/When will I get paid?
Commissions are generated the first day of each month for the previous month's transactions. There is a $10 threshold before a check will be issued. Any commissions earn up to that amount will be held over until the threshold is met. Jerky Direct does not charge a fee to issue a check. In addition, Jerky Direct is investigating direct deposit methods, which would enable you to receive your money even faster!
When will my product arrive?
In order for Jerky Direct to provide you with the lowest price possible on jerky, we mail twin-pack autoship orders at "Bulk Rate" via the U.S. Postal Service. This may take 10 working days to deliver. If you need your jerky faster than this (for example, to take on your camping trip), we have optional shipping choices available in the wholesale shopping cart.